What is the warranty on your sheets?
We provide a lifetime warranty on all of our linen. If your linen ever balls, pulls, rips, or frays drop us a line to email@example.com with a brief outline of the issue including a photo and we’ll will replace the item free of charge.
How deep are your fitted sheets?
Our fitted sheet will fit mattresses up to 32cm in depth.
Can you send swatches or samples?
We don't currently have samples or swatches. If you’d like to feel the fabric or see if a colour goes with a room, we recommend purchasing a pair of pillowcases. If they do the trick and you’d like to purchase the full bundle contact our customer service team (firstname.lastname@example.org) who’ll provide a code to credit the pillowcases from your bundle purchase.
Is your linen free from harmful or toxic chemicals?
Yes, all our are linen is STANDARD 100 by OEKO-TEX® #17.HUS.08214 Hohenstein. OEKO-TEX is a worldwide independent testing and certification system that tests for harmful substances which are prohibited or regulated by law and chemicals which are known to be harmful to health. They also test for colour fading and acidity as a precautionary measure to safeguard health at every stage of production. Read more here >
Voucher/discount codes are only valid for the dates specified and may be withdrawn at any time. Only one voucher/discount code can be used per order.
How do I return my sheets?
We accept returns up to 30 days after purchase. To return an item, email us to email@example.com - please include your order no. and the items you wish to return. Once we confirm receipt of request we advise using a service such as Collect+, ParcelMotel or AnPost.
To initiate a return for a refund items must be unused, in their original packaging and with all tags attached.
Please note, due to health & hygiene reasons, duvets, pillows & mattress protectors are not eligible for return.